What information do we collect?
We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey, fill out a form or send us an email.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
: To personalize your experience (your information helps us to better respond to your individual needs)
: To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
: To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
: To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
: To send periodic emails
The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information).
If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
Childrens Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
Automotive Touch Up Paint FAQ
IS TOUCH UP PAINT SOMETHING I CAN DO MYSELF?
Of course! Do-it-yourself customers use our products to fix paint damage such as rock chips, chipped paint, scratches, deep scratches, scuffs, rust, oxidation and corrosion can all be fixed using our Ready Car Paints Kits. We have made an easy DIY Solution so you can repair the paint job yourself for a fraction of the cost of the traditional Auto Body Shop. It doesn’t matter what your experience or skill set is – as long as you follow instructions and use your tutorial videos as your guide, our products are very user friendly. Give it a go!
HOW TO FIND MY PAINT CODE (COLOR CODE)
We make finding your paint code easy! Visit our resource page titled Paint Code Locator.
We have created a video library for each brand on finding car paint codes. Click on the vide next to your cars manufacturer you will be able to identify your vehicle color code.
Still having trouble finding your paint code? We are here to help at: 503-567-1184 or firstname.lastname@example.org
I FOUND THE PAINT CODE ON YOUR SITE, BUT SAW A DIFFERENT COLOR NAME ELSEWHERE. ARE THEY THE SAME COLOR?
It isn’t common practice – but it isn’t uncommon either – for a car manufacturer to use the same color name for different colors. For example, a car manufacturer may have a color called “Cherry Red” in 2018, but in 2019 they make a slight alteration to the color making it a little bit brighter. Although they keep the same color name in 2019, and the difference is hard to notice, the actual color may be different. While the color name will stay the same, the color code will change to reflect the new color designation.
When placing your touch up paint order make sure you select color based of your vehicles paint code not color name. The same color name can be used in different paint formulas by car manufacturers.
HOW CAN I FIND THE EXACT COLOR OF MY CAR?
To find the Paint code of your vehicle, you can take a look at the Compliance / Manufacturer’s / Identification Plate, which should be somewhere on your automobile. It is roughly the size of a credit card, and the Paint code is referred to as “Paint” or “Ext. Color”. Find out how to locate that code here.
CAN I RETURN MY ORDER?
If you are not satisfied with your purchase, Ready Car Paints will accept returns of non-painted parts within 30 days after the date of purchase for you to receive an exchange or refund. Shipping charges are non-refundable. If the return is because of our error, the restocking fee will be waived.
We do not accept returns on painted parts from our painting service. Sorry, no exceptions.
If an error is made and a product is listed at an incorrect price, we maintain the right to refund or cancel orders placed at the incorrect price.
Please contact us for any questions or for our complete return policy.
WHAT ARE PEARL 3 STAGE PAINTS?
Every year, more and more cars are made with pearl finishes. These are known as 3 stage finishes. The first coat is a basecoat color, then a translucent pearl is applied and finally a clear coat finish.