Privacy Policy
What information do we collect?
We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey, fill out a form or send us an email.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
: To personalize your experience (your information helps us to better respond to your individual needs)
: To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
: To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
: To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
: To send periodic emails
The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
Do we use cookies?
Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information).
We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Readycarpaints.com is part of the Google Adwords Remarketing program and Facebook Remarketing program, which assigns a cookie to track visitors coming and leaving pages or areas of a website. This information is then used to generate Remarketing Lists of visitors that left the site from that particular area or page and may be used to tailor and serve ad content on the Google Display Network and Facebook that target these groups of users.If you choose to change your ads preferences or prevent Google’s use of cookies during your browsing sessions, you may do so by visiting the Google Advertising Opt-out page. Alternatively, you may also choose to opt out of receiving cookies from other third party ad servers simultaneously through the Network Advertising Initiative (NAI) Opt-out Tool and www.aboutads.info/choices.
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
Childrens Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.
Your Consent
By using our site, you consent to our website’s privacy policy.
Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page.
Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.
General Information
What is Ready Car Paints?
Ready Car Paints specializes in providing high-quality, OEM color-matched automotive touch-up and spray paints. Our mission is to make auto body repairs simple, professional, and affordable for DIY enthusiasts.
How can I contact customer support?
You can reach us via email at info@readycarpaints.com or call us at 503-567-1184. Our team is available Monday through Friday, 8AM to 5PM PST.
I FOUND THE PAINT CODE ON YOUR SITE, BUT SAW A DIFFERENT COLOR NAME ELSEWHERE. ARE THEY THE SAME COLOR?
It isn’t common practice – but it isn’t uncommon either – for a car manufacturer to use the same color name for different colors. For example, a car manufacturer may have a color called “Cherry Red” in 2018, but in 2019 they make a slight alteration to the color making it a little bit brighter. Although they keep the same color name in 2019, and the difference is hard to notice, the actual color may be different. While the color name will stay the same, the color code will change to reflect the new color designation.
When placing your touch up paint order make sure you select color based of your vehicles paint code not color name. The same color name can be used in different paint formulas by car manufacturers.
HOW CAN I FIND THE EXACT COLOR OF MY CAR?
To find the Paint code of your vehicle, you can take a look at the Compliance / Manufacturer’s / Identification Plate, which should be somewhere on your automobile. It is roughly the size of a credit card, and the Paint code is referred to as “Paint” or “Ext. Color”. Find out how to locate that code here.
HOW DO I RETURN A PRODUCT?
Returning a product is simple! Here’s how:
1. Email us at info@readycarpaints.com with your order number and reason for the return.
2. Our team will reply within 1 business day with step-by-step instructions.
3. Once approved, return your unopened and unused item within 30 days of delivery.
4. We’ll process your refund within 3–5 business days of receiving the return.
👉 Please note: Custom-mixed paint is non-returnable unless the product is defective.
For full details, visit our Shipping & Return Policy.
WHAT ARE PEARL 3 STAGE PAINTS?
Every year, more and more cars are made with pearl finishes. These are known as 3 stage finishes. The first coat is a basecoat color, then a translucent pearl is applied and finally a clear coat finish.
Ordering & Shipping
How do I place an order?
Browse our products, select the appropriate color code for your vehicle, and add the desired items to your cart. Proceed to checkout to complete your purchase.
Do you offer same-day shipping?
Yes! Orders placed by 12 PM PST (Monday–Friday) are shipped the same day.
How can I track my order?
Once your order ships, you'll receive a confirmation email with tracking information.
Product Information
How do I find my vehicle's paint code?
Most vehicles have the paint code located on the Compliance/Manufacturer’s/Identification Plate, often found on the driver-side door jamb, under the hood, or in the trunk. For detailed instructions, visit our Paint Code Locator.
What if I can't find my paint code?
If you're unable to locate your paint code, contact your local dealership with your Vehicle Identification Number (VIN). They can provide the exact paint code based on your car's build sheet.
Are touch-up paints easy to use for beginners?
Absolutely! Our products are designed for DIY use, and we provide detailed instructions and tutorial videos to guide you through the process.
Returns & Exchanges
What is your return policy?
We accept returns of unopened and unused non-painted parts within 30 days of delivery for a refund or exchange. Shipping charges are non-refundable. Please note that painted parts are non-returnable. For full details, visit our Shipping & Return Policy.
How do I initiate a return?
Email us at info@readycarpaint.com with your order number and reason for the return. Our team will respond within 1 business day with instructions.
Can I exchange my paint for a different color?
If your paint doesn't match and you used the correct OEM paint code, we offer exchanges in these cases. Contact us with your order details, and we'll assist you.
Technical Support
What are pearl 3-stage paints?
Pearl finishes, known as 3-stage finishes, involve a basecoat color, a translucent pearl layer, and a clear coat finish. This process provides a deep, lustrous color effect.
Do you provide instructions for applying touch-up paint?
Yes! We offer comprehensive guides and video tutorials on our How-To page to assist you with the application process.